We know in the current climate you might be concerned about closures and safety in public spaces due to COVID-19
Encore Metals takes seriously our responsibilities to our employees, our customers, our suppliers and our communities. In that spirit, we have taken a number of steps to minimize the risk and prevent the spread of the Coronavirus (COVID-19). We have implemented proactive measures to protect our employees from contracting or spreading the virus. We are limiting business travel by our employees and also limiting and screening visitors to our facilities. Furthermore, we are leveraging remote work capabilities, encouraging the use of virtual meeting, and promoting social distancing within our facilities.
If a situation requires one of our employees to visit your facility, such as a quality concern, we will do our best to accommodate your needs in a manner that is as safe as possible. While we are working on plans to have coverage available, and have remote access capabilities to our business systems, this is a dynamic situation that we continue to monitor.
As a division of Reliance Steel & Aluminum Company Ltd. we have access to inventory, processing capabilities and many other affiliated resources to maintain the service of your account, if for any reason we incur a disruption in our operations due to Coronavirus.
We place great value on our relationships and will continue our best efforts to support and protect our employees, our valued customers, and suppliers as we work through these uncertain times together.