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Customer Satisfaction Survey

Customer Satisfaction Survey | Form

First Name

Last Name

Email

Phone Number

Company Name

Department

Using your experience with Encore Metals over the past six months, please rate Encore Metals in the following categories:

Use a scale of one (1) to ten (10) where one is the lowest rating and ten is the highest rating.

1
2
3
4
5
6
7
8
9
10
N/A

Accuracy on Documentation

1

2

3

4

5

6

7

8

9

10

N/A

Delivery Performance

1

2

3

4

5

6

7

8

9

10

N/A

Encore Metals Inventory Levels

1

2

3

4

5

6

7

8

9

10

N/A

Material Identification

1

2

3

4

5

6

7

8

9

10

N/A

Packaging

1

2

3

4

5

6

7

8

9

10

N/A

Pricing

1

2

3

4

5

6

7

8

9

10

N/A

Quality of Product

1

2

3

4

5

6

7

8

9

10

N/A

Quality Performance

1

2

3

4

5

6

7

8

9

10

N/A

Quotation Response

1

2

3

4

5

6

7

8

9

10

N/A

Test Reports

1

2

3

4

5

6

7

8

9

10

N/A

Inside Sales Accessibility

1

2

3

4

5

6

7

8

9

10

N/A

Inside Sales Competency

1

2

3

4

5

6

7

8

9

10

N/A

Outside Sales Accessibility

1

2

3

4

5

6

7

8

9

10

N/A

Outside Sales Competency

1

2

3

4

5

6

7

8

9

10

N/A

Overall Quality of Encore Metals

1

2

3

4

5

6

7

8

9

10

N/A

Questions and Comments...

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Who We Are
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